We like to keep our customers happy and be as efficient as possible, so if orders are received by 11am, we endeavour to send them out on a 24 hour service that day, unless circumstances are against us!
Our main carriage charge is £4.95, this covers most of our products, unless small and light (eg: bunting) and the charge will be £2.95. There are some items like oars that have a £18 charge due to their length and the Firepits have a £50 charge due to their size and weight.
We are happy to investigate International Shipping for you, just let us know which country you wish us to send your order to and we can tell you the cost.
We hope that you love your Order, but just in case you wish to return or exchange it, please email us at firstname.lastname@example.org to let us know and send it back to us within 14 days of receipt. Please ensure that your items are in their original condition with any labels intact.
We recommend you send your return items by registered post or get a free proof of posting as I’m afraid, we cannot be held responsible for lost items. Unfortunately we are unable to offer free returns and we will only be able to reimburse carriage costs if the item is fault.